What we do

Research & Benchmarking

Helping clients better understand latest trends and impacts on their existing business and future plans. We help clients develop a clearer understanding of the marketplace, and the competition – and prepare them for go-to-market stage.

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Strategy

Developing sound, tested and robust strategies to help new entrants and existing and established players shape their payments business for the digital age.

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Training

We knowledge share and educate bank, scheme and other financial institutions in acquiring 101 workshops and bespoke client training sessions.

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Merchant and acceptance testing & mystery shopper programmes

Through our global affiliates, we provide merchant acceptance testing, acquiring checks and merchant training. This helps ensure your payment solution works as you had intended it to, and your customers had hoped for. We’ll work with your acquirer, PSP and other payment providers to develop bespoke reporting on service and acceptance levels.

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Some of the reason our clients use us

Our payment industry knowledge is built on more than a century of real experience. Our team continues to engage at the sharp end, staying abreast of the industry changes – in a world where change is now the new constant.

We’ve been there, done it and been successful. We’ve crafted and executed many strategies from Milan to Melbourne, Singapore to San Francisco, Cairo to Cape Town and just about everywhere in between.

We engage at all levels – from CxO’s to programme managers. We work closely to understand how we can help and what we need to do to keep you abreast.