Flotta Consulting and Fintech & Payments Consulting
digital agitators | fintech disruptors | strategists
Flotta Consulting stands out as an independent consulting practice, recognised for its profound industry expertise and diverse capabilities. Since its establishment in 2014, we’ve collaborated with leading global banks, financial institutions, merchants, startups, and payment schemes. The primary focus has been on creating, accelerating, and implementing innovative and transformative solutions in card issuing, acquiring, and all things payments.
Adapting to the changing landscape, we established Fintech & Payments Consulting, providing enhanced support in the FinTech sector across Europe and beyond. We actively engage as mentors and board advisors for startups and scaleups based at London’s Level 39 FinTech hub. Furthermore, the team plays a key role in chairing, hosting, and moderating panel sessions, fostering a deeper understanding between established players and emerging innovators.
We might be a team of seasoned industry practitioners, boasting over a century of collective experience, but we pride ourselves on constantly learning and sharing best practice – in global strategy development within digital payments, retail optimisation, innovation, loyalty, and FinTech.
With organisations large and small facing challenging times, we have introduced our Leadership-as-a-Service fractional engagement model. You choose how often you need us, giving you flexible coverage as and when you need it.
How we work
We set ourselves apart by aiming to maximise your return and optimise your product and service offerings through an engaged approach. Our team consists of experienced practitioners, each having successfully developed, implemented, and managed payment strategies for a diverse range of institutions.
We are dedicated to delivering world-class insights and best practices throughout our engagement, ensuring that you stay informed about program developments at every step. Going beyond traditional consultancy, we actively assist in designing a go-to-market strategy and take a hands-on approach to manage the implementation and execution of these plans.
Our commitment extends beyond strategy formulation. We will conduct a thorough look-back review to ensure that the execution aligns with the agreed-upon plans and that the return on investment meets expectations. This comprehensive approach reflects our dedication to your success, providing a holistic and accountable partnership experience.
We’d like to think we are an extension to your in-house team. Consultants, partners, agitators – we are here to add to, not reinvent (oh, unless you’d like us to).
How we work
Our partnership goal is to maximise your return and optimise your product and service.
Unlike many of our peers, Flotta consultants are all experienced practitioners who have developed, implemented and managed successful payments strategies for a wide range of institutions.
We will deliver you world class insights and best practices at every step of our engagement, whilst continually keeping you abreast of programme developments.
We will also design and assist with a go-to-market strategy – and manage the implementation and execution of those plans. As part of partnering with us, we will perform a look back review to ensure that your execution and ROI were as agreed.
Your Team
Andrew Doukanaris
C.E.O & Founder
(UK)
- Over 25 years of global experience in FinTech payments, issuing, acquiring, QR, Open Banking
- Former European Director of FS&I at Intellias
- Former Chair & CEO at Pomelo Pay
- Former SVP at JCB Cards Europe
- Led Visa Europe/Visa Inc. Commercial Issuing, Acceptance, and Merchant Acquiring teams
- Led Chevron, Texaco, and Caltex payment and loyalty strategies in Europe, AsiaPac, Middle East, Africa, USA
- Ambassador, UK Payments Association Advisor & Mentor Level 39, Speaker
- Fellow Chartered Management Institute
Executive Associate
Head of B2B, Corporate & Commercial Cards
(UK)
- Experienced business leader with UK, European and global experience of delivering successful Payment Optimisation, Product, Business Development and Marketing projects
- Headed up Visa Europe Large & Mid Markets (B2B), Head of Sales & Market Development and Head of Government Solutions
Chief Marketing Officer
(UK)
- Over 20 years delivering bespoke marketing, brand and communication strategies
- Led the Team Visa Olympic sponsorship team across three IOC games
- Developed the Future Takes Visa brand campaign across Europe
- Level 39 Mentor and Advisor to Women Who Tech Startup and Start-up Bootcamp
Chief Growth Officer
Card Payment Propositions
(UK)
- Over 20 years of card issuance experience
- Led DCC roll out at Visa
- Led V Pay acceptance across 10m merchants
- Level 39 Mentor and Advisor to Women Who Tech Startup and Start-up Bootcamp
- Oversaw member settlement risk function
- Led key issuing functions across multiple territories
- Led Signicat’s business development function
Senior Vice President
Head of T&E, Co-brands, and Acquiring
(UK)
- More 25 years experience in merchant acquiring, T&E sectors and Co-branding
- Led Visa Inc. T&E partnership development in US and Middle East
- Developed MasterCard & American Express core product business development initiatives
Chief Data Scientist
(UK)
- Over a decade in assisting issuers, merchants and acquirers in data analysis and improving payment economics
- Has worked at Visa CEMEA, Visa Inc., and as an independent consultant across three continents
- Specialism in ACH, ATM, FX, money transfer, PSP, gateways and prepaid models
- Steven holds an MBA from Imperial College, London
Head of Acquiring
(France)
- Over 25 years’ experience in payments, issuing, acquiring and banking
- Has worked at NatWest, Elavon, DataCash and Visa Inc., covering payments in Europe/Asia, Russia, Middle East and Africa
- Specialism in e-Comm, m-Comm and mobile payments
Legal Counsel & Company Secretary
(UK)
- A highly respected lawyer with more than 25 years of experience including contract negotiation and management
- Listed in the Legal 500
Chief People Officer
(UK)
- Over 15 years experience in HR Management gained working at House of Commons, Vinci Park Services, and Dalikia Ltd
- Developed performance management, recruitment, and selection training skills and experienced in TUPE transfers and acquisition
